Privacy policy

Contact details of the data controller

Galärbryggan FSG AB

org no 555603-4095

 

Treatment room 1 / Ekmans Hair

Nybrogatan 51

114 40 Stockholm

Treatment room 2

Karlavägen, Stockholm

08 753 22 61
info@cellplus.se

This document governs the privacy notice for our website cellplus.com. Our Privacy Notice explains what personal and non-personal information we may collect from you, how we collect it, how we protect it, how we may share it, how you can access and change it, and how you can limit our sharing of it. Our privacy notice also explains certain legal rights you have in relation to your personal data. All capitalized terms not defined herein have the same meaning as in the other places on the website where they are defined.

Collection of information

It is important to us at CellPlus that you feel safe with how we handle your personal data. Therefore, we are open about how we collect, process and share the information we save about you with us. We always handle data about you in a reliable and legal manner and never share or resell information to a third party.

This website uses cookies

We use device identifiers to personalize content and ads to users, provide social media features and analyze our traffic. We also share such identifiers and other information from your device with the social media, advertising and analytics companies we work with. They, in turn, may combine this information with other information that you have provided or that they have collected when you have used their services.

About cookies

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law says we can store cookies on your device if they are strictly necessary to use this website. For all other purposes, your consent is required.

This website uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.
You can change or withdraw your consent to the cookie declaration on our website.
Enter your consent ID and the date you contacted us about your consent.

Strictly necessary cookies

These cookies are necessary for the website to function properly, for example to display content, log in, validate your session, respond to your requests for services and other functions. Most browsers can be set to disable the use of cookies. However, if you disable these cookies, you may not be able to access features of our website properly or at all.

Performance cookies

These cookies collect information about the use of the website, such as pages visited, traffic sources, user interests, content management and other website statistics.

Functional cookies

These cookies allow the website to remember the user's choices, such as language, username and other personal choices, during the use of the website. They can also be used to deliver services, such as allowing a user to create a blog post, listen to audio or watch videos on the website.

Media cookies

These cookies may be used to improve the performance of the website and to provide specific features or content. They may be placed by third parties who provide us with services or by our company.

Marketing or targeted cookies

These cookies are usually placed and used by marketing companies to create a profile of your interests on the web and to serve ads on other websites that relate to your interests. You will see less advertising if you disable these cookies.

Session cookies

These cookies allow websites to link a user's actions during a browsing session. They can be used for a number of purposes, such as remembering what a user has put in their shopping cart during their visit to a website. Session cookies also make it possible to recognize users as they navigate a website, so that any article or page changes the user makes are recorded. Session cookies expire after each browsing session and are therefore not stored for a longer period of time.

Persistent cookies

These cookies are stored on a user's device between browsing sessions, allowing the website to remember the user's settings and actions across the site (or in some cases across multiple sites). Persistent cookies can be used for a number of purposes, including remembering the user's choices and preferences when using a website and targeting advertising to the user.

We may also use cookies for:

  • to identify which areas you visit on our website,
  • to personalize content that you see on our website,
  • to analyze our website,
  • remarketing of our products or services,
  • to remember your preferences, settings and login details,
  • targeted advertising and to display ads that are linked to your interests,
  • affiliate marketing,
  • to enable you to leave comments,
  • to enable you to share content on social networks.

Most browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access features of our website properly or at all.

Security and safety

We are the sole owners of the information collected on this site. Your personally identifiable information will not be sold, exchanged, transferred or shared with any other company, for any purpose, without your consent, except as necessary to fulfill a request and/or transfer, such as to ship an order.

Disclosure to third parties

We do not sell, trade, or otherwise transfer to outside parties personally identifiable information. This does not include trusted third parties who assist us in operating our website or our business, with the requirement that those parties agree to keep the information confidential.

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving a potential risk to the physical safety of any person, violations of our Terms of Use, or other times when required by law.
However, general information may be shared with third parties for marketing, advertising, or other purposes.

Information protection

We take a variety of security measures to protect your personal data. We use advanced encryption methods to protect sensitive data transmitted over the internet. Companies also protect your data offline. Only employees who are required to perform a specific job (e.g. billing or customer service) have access to personally identifiable information. The computers/servers used to store personally identifiable information are stored in a secure environment.

Unsubscribe

We use the email address you provide us with to send you information and updates in newsletters, etc. If you no longer wish to receive such messages, you will find information on how to unsubscribe at the end of each email.

Location of treatment

Your personal data is processed only within the EU/EEA.

Managing your consent

When you visit our website, you can allow or reject different types of cookies via our cookie pop-up. You have full control over your consent in relation to which cookies may be used.

In addition, different browsers offer different methods for blocking and deleting cookies used by websites. You can change the settings in your browser to block/delete cookies. Below are the links to the support documents on how to manage and delete cookies from the most popular browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you use a different browser, please visit your browser's official support document.

Your rights

When you use our website and submit personal data to us, you may have certain rights under the General Data Protection Regulation (GDPR) and other laws. Depending on the legal basis for processing your personal data, you may have some or all of the following rights:

Definitions

"Non-personal data" is data that does not in any way identify the person concerned. "Personal data" means any information relating to an identified or identifiable natural person (a "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Personal data is in many ways the same as data that can identify the individual. However, personal data is more general and includes more information. A 'visitor' is someone who browses our website. A 'member' is someone who has registered with us to use or buy our services and products. The term "user" is a common identifier for visitors and members.

Data we collect

In general, you control the amount and type of data you provide us with when you use our website.

Legal basis for the collection and processing of personal data

The legal basis for collecting and processing your personal data is based on consent.

What happens if you don't give us your personal data?

If you do not provide us with sufficient personal data, we may not be able to provide you with all our products and services. However, you can access and use certain parts of the website without providing us with any personal data.

We collect your personal data in the following ways:

Automatic information
We automatically receive information from your browser or mobile device. This information includes the name of the website from which you came to our website and the name of the website you visit when you leave our website. This information may also include the IP address of the computer/proxy server you use to connect to the internet, the name of your internet service provider, the type of browser you use, the type of mobile device you use, the operating system of your computer and information about your browsing activity when you use our website. We use all this information to analyze trends among our users to improve our website.

When you access and use our website
When you access and use our website and agree to the use of cookies, some such cookies may contain your personal data.

Web beacons

We may also use a technology called web beacons to collect general information about your use of our website and your use of special offers or newsletters. The information we collect using web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also allow us to better understand the behavior of our customers, members and visitors.

Privacy Notice regarding Google Ads and the Google Display Network

Third-party vendors, including Google, use cookies to serve ads based on a user's past visits to our website. Google's use of the DoubleClick cookie enables them and their partners to serve ads to our users based on their visits to our website and/or other websites on the internet. Users can opt out of the use of the DoubleClick cookie for interest-based advertising by going to https://www.aboutads.info/choices/ European users go to https://www.youronlinechoices.eu

Privacy notice regarding Google Analytics

Our website uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users, such as their age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they visited before coming to our website. We use the information we receive from Google Analytics to analyze traffic, remarket our products and services to users, improve our marketing, advertising and to improve our website. We have enabled Google Analytics advertising features, such as remarketing with Google Analytics, impression reporting with the Google Display Network, and Google Analytics demographic and interest reporting. Google Analytics only collects the IP address assigned to you on the day you visited our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with personal data. Although Google Analytics places a permanent cookie on your browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone other than Google. Google also uses specific identifiers to collect information about the use of our website. More information about how Google collects and processes your data can be found at https://www.google.com/policies/privacy/partners/
You can prevent Google Analytics from using your data by withdrawing your consent at the following link: https://tools.google.com/dlpage/gaoptout

Google Remarketing

Why am I seeing ads from Google for products I have viewed?
Our website uses a remarketing service. Our remarketing service is provided by Google and other companies that display our ads on websites across the internet. With remarketing, you may see ads for our products that you have looked at. For example, suppose you visit a website that sells computers, but you don't buy a computer on your first visit to the site. The owner of the site may want to encourage you to visit the site again and buy a computer by showing their ads to you again on other sites you visit. We use remarketing for similar purposes. In order to do this, Google reads a cookie already on your browser or places a cookie on your browser when you visit our website or other websites that use remarketing. You can withdraw your consent to Google's use of cookies and remarketing via this link: https://support.google.com/ads/answer/2662922?hl=en, or you can withdraw consent through the Network Advertising Initiative at: https://optout.networkadvertising.org/#!/

Facebook Remarketing

Third parties, including Facebook, may use cookies, web beacons and other storage technologies to collect or receive data from our website and other places on the internet, and use that data to provide statistical services and targeted advertising. With Facebook Remarketing, you may see our ads on Facebook after you have visited our website. To enable this to happen, Facebook uses a custom audience pixel that is activated when a visitor lands on a website and a unique cookie is placed on the user's browser. Targeting with Facebook lookalike audiences allows us to show ads on Facebook to people who are similar to those who have already visited or made purchases on our website. If you wish to withdraw your consent to Facebook's collection and use of data for targeted advertising, please go to: https://www.facebook.com/help/568137493302217

How your data is used

We use the information we receive about you to

  • provide the products and services that you have requested or purchased from us,
  • tailor and personalize our content,
  • implement improvements to the website,
  • contact you regarding updates to our website, products and services,
  • resolve problems and disputes,
  • contact you about marketing and advertising that we think may be of interest to you.

Communication and email

When we communicate with you about our website, we use the email address you provided when you registered as a member or user. We may also send you emails with information about promotions on the site or offers from us or our affiliates, unless you have opted out of receiving such information. You can change your contact information at any time through your account or by sending an email with your request to us at: info@cellplus.se
Sharing data with affiliates and other third parties
We do not sell or rent your personal information to third parties for marketing purposes. However, we may use your non-personal data for aggregation purposes, which may be sold to other parties at our discretion. Aggregated data does not contain any of your personal data. We may disclose your personal data to third party service providers that we engage to provide us with services. Such third party service providers may include, but are not limited to: payment processors, web analytics companies, advertising networks, call centers, data management services, help desk providers, accountants, law firms, shopping cart and email providers, and shipping companies.

Sharing data with Facebook and Google for marketing purposes

We may share your personal data with third parties for marketing to similar audiences. Marketing to similar audiences is also called marketing to lookalike audiences. Third parties with whom we share your personal data for such marketing include Facebook and/or Google. Using your personal data for like-for-like marketing, or lookalike marketing, allows us to find new audiences (users and customers) with similar interests to yours, which enables us to improve our marketing services. Your personal data is only shared with Facebook and Google for this type of marketing. By using our website and agreeing to our privacy notice, you consent to your personal data being used for marketing purposes as described in this section.

Statutory disclosure of data

We may be required by law to disclose your personal information if such disclosure is (a) required by judgment, statute or other legal process, (b) required to assist law enforcement officials or government enforcement agencies, (c) required to investigate violations of or otherwise enforce our Legal Terms (d) required to protect us from legal action or claims by third parties, including you and/or other users or members, or (e) required to protect the legal rights, personal/real property or personal safety of our company, our users, our employees and affiliates.

Disclosure to successors

If our company is sold in whole or in part to or merges with another company that then becomes responsible for providing you with the website, we retain the right to transfer your personal data to the new company. The new company retains the right to use your personal information in accordance with the terms of this Privacy Notice and to amend this Privacy Notice.
We also retain the right to transfer your personal information if our company files for bankruptcy and some or all of our assets are sold to another individual or business.

Discussion forum

Our website may offer the possibility for users to communicate with each other through discussion forums or other mechanisms. We do not filter or monitor what is posted in such discussion forums. If you choose to post in such discussion forums, you should exercise caution when providing personal information, as such information is not protected by our Privacy Notice. We are also not responsible if you choose to disclose your personal data through such posts. In addition, personal information that you post on our website for publication may be accessible worldwide through the internet. We cannot prevent others from using or misusing such data.

Storage and destruction of your personal data

We do not keep the data we collect from you (including your personal data) for longer than is necessary for legal, business or tax purposes. The data may be stored in electronic format, paper format or a combination of both. When your data is no longer needed, we destroy or delete it.

Update your personal data

You can update your personal data using services on our website. If there are no such services, you can contact us using the contact details at the top of this privacy notice and we will assist you. However, we may retain your personal data to enforce our contracts and to comply with any legal obligations.

Withdrawal of your consent to the use of your personal data

You have the right to withdraw your consent to our use of your personal data at any time. Such withdrawal will not affect disclosures permitted by law, including, but not limited to: (i) disclosures to affiliates and business partners; (ii) disclosures to third party service providers who provide us with certain services, such as credit card services, computer system services, shipping, data management services; (iii) disclosures to third parties to the extent necessary to fulfill your requests (iv) disclosures to governmental authorities or law enforcement agencies, or as required by applicable law, (v) previously made disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions that you may choose to participate in, or offers from third parties that you may choose to take advantage of. If you wish to withdraw your consent to our use of your personal data, please send an email with your request to: info@cellplus.se

Protection of third party confidentiality rights

If any posts you make on our website contain information about third parties, you must ensure that you have permission to include such information in the post. While we are not legally liable for the actions of our users, we will remove posts we are made aware of if such posts violate the privacy rights of others.

Do not track settings

Some browsers have settings that allow you to request that our website not track the movement of the website. Our website does not obey such settings when they are transmitted to and detected by our website. Information on how to turn off tracking features and other security settings in your browser can be found in your browser's user manual.

Links to other websites

Our website may contain links to other websites. Such websites are beyond our control and are not covered by our privacy notice. Such websites are likely to have their own privacy notices. We have no responsibility for such websites and we provide links to such websites solely for your convenience. You acknowledge that your use of and access to these websites is entirely at your own risk. It is your responsibility to review the privacy notices of these websites to see how they treat your personal data.

Protection of children's privacy

Although our website has not been designed for use by persons under the age of 16, we understand that children under 16 may attempt to use the website. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child is using our website, please contact us. Before we remove any data, we may ask you for proof of identity to prevent malicious removal of account information. If we discover that a child is using the website, we will remove his/her data within a reasonable period of time. You acknowledge that we do not verify the age of our users and that we are not obliged to do so.

Our email policy

You can always unsubscribe from receiving further emails from us or our affiliates. We do not sell, rent or trade your email address to outside third parties without your permission, unless our company is sold, transferred or files for bankruptcy.

Our security policy

In building our website, we have adopted industry-standard security measures and used authentication tools to protect your personal data. We and the third parties that provide us with services also maintain technical and physical controls to protect your personal data. When we collect your credit card information through our website, we encrypt it before it is transmitted over the internet using industry-standard technology for conducting secure online transactions. Unfortunately, due to the nature of the internet, we cannot guarantee that your personal data will not be lost or misused, or that it will be transmitted completely securely. We strongly advise you to protect any password you have for our website and not to share it with anyone. You should always log out of our website after using it, especially if you share or use a computer in a public place.

Transfer of personal data from the EU

Personal data we collect from you may be stored, processed and transferred between countries in which we operate, in particular Sweden. The EU does not consider the US and some other countries to have an adequate level of protection for personal data, in accordance with Article 45 of the GDPR. Our company relies on derogations for specific situations as described in Article 49 of the GDPR. For customers and users in the EU, personal data may, with consent, be transferred outside the EU to the United States and other countries. We use your personal data to provide goods, services and/or information that you request from us, to enter into contracts with you or to pursue legitimate interests of our company in a way that does not outweigh your freedoms and rights. Where we transfer, process or store your personal data, we take reasonable steps to protect it. We use data we collect from you in accordance with our privacy notice. By using our website, services or products, you consent to the transfer of your personal data as described in this section.

Changes to our privacy notice

We reserve the right to change this Privacy Notice at any time. If our company decides to change this Privacy Notice, we will post the changes on our website so that our users and customers are always aware of what information we collect, use and disclose. If we decide to disclose or use your personal information in a manner different from that specified at the time it was collected, we will notify you in advance by email (sent to the email address you provided in your account). Otherwise, we use and disclose our users' and customers' personal information in accordance with the privacy notice in effect at the time the information is collected. In all cases, your continued use of the Site, Services and Products following changes to the Privacy Notice constitutes your acceptance of such changes.

Questions about our privacy notice

If you have any questions about our privacy notice, please contact us using the information at the top of this privacy notice.

Visit us

Treatment room 1 / Ekmans Hair

Nybrogatan 51

114 40 Stockholm

 

Treatment room 2

Karlavägen 36

114 49 Stockholm